BPO/ ITO Advisory Services

Due to increasing cost pressure and limited talent availability more intensive outsourcing of IT and Business Processes will be required in the near future as well. Finding the right partner is a key challenge for a successful project execution. Significant subject matter expertise is required in order to handle the fast evolving provider markets offshore and onshore and to cope with the complexity associated with IT and Business Process Outsourcing.

Based on our in-depth experience we are working collaboratively with our clients to develop the most effective sourcing strategy. We accompany our clients through the complex selection process and ensure that the outsourcing solution will be integrate with processes and organization as smooth as possible.

Development models:

BPO Selection Process Vendor Selection Modeling

Our focus:

Analyze vendor market

Shortlists of potential partners due to specific client requirements and design of request for proposal

Organize and control of selection process
(i.e. bidders conference) and conduct vendor selection modeling

Support negotiation and transition phase

Effective elaboration of Outsourcing contracts